FAQ

How does my GroBox/GroControl connect to the internet?

Your GroBox/GroControl connects to your location’s Wi-Fi which communicates your metrics to the Cloud.
The Cloudponics App accesses the grow data from the Cloud through your smart device, so that will require Wi-Fi as well.

When will my GroBox ship?

Your GroBox will ship 6 to 9 weeks after deposit is confirmed as received.
We are currently streamlining our manufacturing to make the shipping time even faster, so stay tuned!

What’s the estimated shipping cost to Canada?

The costs of shipping to Canada depends on destination’s postal code.
Approximate cost to ship GroBox = $450 – $680 (item class 92.5 / up to 200 lbs)
Approximate cost to ship GroControl = $60 – $90 (item class 92.5 / up to 20 lbs)
*subject to duties at the border
*some locations in Canada may cost more or less than estimated here

Does the GroBox ship assembled or must I assemble it?

Your GroBox arrives fully assembled. Just download the Cloudponics App, plug in your GroBox, read the manual and you will be up and growing in no time!

How much can I expect to produce with each grow cycle?

Grow yield depends on your selected strain and plant genetics. When growing a high yield strain from a clone, you should be able to grow up to 8 ounces per cycle (1 cycle = estimated 10 weeks).

How much electricity does the system consume?

The Cloudponics GroBox is the most energy efficient in the market.  With very low power consumption, it uses only 300 watts for 12 hours per day, and 85 watts for the other 12 hours (approximately $15-20/month in electricity costs).

How much time must I dedicate to attend the system?

About 30 minutes per week are required from you to take care of basic tasks (the App will send you task reminders and guide you through the steps) so your plants will thrive.

CAUTION!  Growing with GroBox may be addictive, you may want to spend hours everyday just talking to your plants and watching them grow!

How long can GroBox run by itself?

GroBox handles almost all of the tasks required to grow healthy plants – you just need to fill the water reservoir every 2-3 weeks. So if you’re planning on going on vacation, rest assured that GroBox has your back!

What is the warranty on the GroBox system?

5 years for the lights, 1 year for the electronics and cabinet, 6 months for the EC and pH sensors.

Can I use clones with GroBox or only seeds?

GroBox works great for both seeds or clones. Just specify it in your app and the system takes it from there.

Can I grow in a larger space?

Yes, for existing or custom setups we off GroControl, which is the brain of the GroBox system and automates any existing hydroponics grow room.  Check it out on the GroControl Product Page

Have any more questions?

We would love to hear from you!
Our support team generally replies within 1 business day so feel free to contact us!